Shipping policy
At Moderne Boutique, we want to make your shopping experience as simple and transparent as possible. This Shipping Policy explains our available shipping destinations, shipping options, estimated delivery times, shipping charges, and other important information about receiving your order.
Table of Contents
- Shipping Destinations
- North America Shipping
- Asia Shipping
- Europe Shipping
- Oceania Shipping
- Shipping Methods & Delivery Estimates
- Shipping Charges
- Order Processing
- Order Tracking
- Multiple Shipments
- Shipping Delays
- Incorrect or Incomplete Addresses
- Lost, Stolen, or Damaged Packages
- Customs, Duties & Taxes
- Delivery Estimates
- Changes to This Shipping Policy
- Contact Us
1. Shipping Destinations
Moderne Boutique currently offers shipping to destinations supported through our fulfillment network and available at checkout.
North America
- Canada
- United States
- P.O. Boxes
- U.S. military addresses
- APO — Armed Forces Americas
- APO — Armed Forces Europe
- APO — Armed Forces Pacific
- FPO — Fleet Post Office
- American Samoa
- Guam
- Puerto Rico
- U.S. Virgin Islands
Asia
- Japan
- Singapore
- United Arab Emirates
- Israel
Europe
- Austria
- Belgium
- Czechia
- Denmark
- Finland
- France
- Germany
- Ireland
- Italy
- Netherlands
- Poland
- Portugal
- Spain
- Sweden
- United Kingdom
Oceania
- Australia
- New Zealand
Shipping availability may vary by product and destination. The countries and shipping options available for your specific order will be displayed at checkout.
2. North America Shipping
Moderne Boutique currently ships to customers in the United States and Canada.
Shipping is also available to qualifying U.S. destinations and military mailing addresses, including:
- P.O. Boxes
- APO — Armed Forces Americas
- APO — Armed Forces Europe
- APO — Armed Forces Pacific
- FPO — Fleet Post Office
- American Samoa
- Guam
- Puerto Rico
- U.S. Virgin Islands
Shipping Charges
Shipping charges and applicable taxes are calculated at checkout.
The exact shipping cost and applicable taxes for your order will be displayed before you complete your purchase.
Shipping charges may vary based on your shipping address, order details, products purchased, and available shipping options.
Military & APO/FPO Addresses
When shipping to a military address, please enter your address exactly as provided by the applicable military postal service.
Be sure to include the appropriate APO or FPO designation, unit information, and ZIP code.
Delivery times to military addresses may vary due to military postal routing, operational conditions, and other circumstances outside our control.
3. Asia Shipping
For eligible orders shipped to Japan, Singapore, the United Arab Emirates, and Israel, the following shipping options are currently available:
| Shipping Method | Cost | Estimated Delivery |
|---|---|---|
| Economy International | $4.00 | 6–18 business days |
| Standard International | $5.00 | 6–12 business days |
| Express International | $7.00 | 1–5 business days |
The shipping option available for your specific order will be displayed at checkout.
4. Europe Shipping
For eligible orders shipped to Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Poland, Portugal, Spain, Sweden, and the United Kingdom, the following shipping options are currently available:
| Shipping Method | Cost | Estimated Delivery |
|---|---|---|
| Economy International | $4.00 | 6–18 business days |
| Standard International | $5.00 | 6–12 business days |
| Express International | $7.00 | 1–5 business days |
The shipping option available for your specific order will be displayed at checkout.
5. Oceania Shipping
For eligible orders shipped to Australia and New Zealand, the following shipping options are currently available:
| Shipping Method | Cost | Estimated Delivery |
|---|---|---|
| Economy International | $4.00 | 6–18 business days |
| Standard International | $5.00 | 6–12 business days |
| Express International | $7.00 | 1–5 business days |
The shipping option available for your specific order will be displayed at checkout.
6. Shipping Methods & Delivery Estimates
Economy International
$4.00
Estimated delivery: 6–18 business days
Economy International is our most economical international shipping option and is intended for customers who prefer a lower shipping cost and are comfortable with a longer estimated delivery timeframe.
Standard International
$5.00
Estimated delivery: 6–12 business days
Standard International provides a balance between shipping cost and estimated delivery time.
Express International
$7.00
Estimated delivery: 1–5 business days
Express International is our fastest available international shipping option where offered.
North America
For orders shipping to the United States, Canada, and qualifying U.S. destinations, shipping charges are calculated at checkout.
The available shipping options and applicable charges will be displayed before you complete your purchase.
7. Shipping Charges
For eligible international destinations in our Asia, Europe, and Oceania shipping zones, our current customer-facing shipping rates are:
- Economy International: $4.00
- Standard International: $5.00
- Express International: $7.00
For North American orders, shipping charges and applicable taxes are calculated at checkout.
The final shipping charge applicable to your order will always be shown before payment is completed.
8. Order Processing
Orders are processed after payment has been successfully received.
Processing times may vary depending on the product, fulfillment location, inventory availability, and other circumstances.
Orders may require additional processing time during holidays, promotional events, or periods of unusually high order volume.
Please note that processing time and shipping transit time are separate.
The delivery estimates listed in this policy refer to estimated shipping transit times and do not necessarily include order processing time.
9. Order Tracking
Once your order has shipped, tracking information will be provided when available.
Please allow some time for tracking information to become active after the package enters the carrier's system.
You can use the tracking information provided to monitor your shipment's progress.
10. Multiple Shipments
If your order contains multiple products, your items may be shipped separately.
Products may be fulfilled from different locations, which means you may receive multiple packages associated with the same order.
As a result, items from the same order may arrive at different times.
When available, tracking information will be provided for individual shipments.
11. Shipping Delays
All delivery timeframes listed in this policy are estimates and are not guaranteed delivery dates.
Delays may occur because of circumstances including:
- Carrier delays
- Severe weather
- Holidays
- Customs processing
- High shipping volumes
- Transportation disruptions
- Incorrect or incomplete addresses
- International border delays
- Military postal routing
- Other circumstances outside our control
While we will do our best to assist you, Moderne Boutique cannot guarantee a specific delivery date.
12. Incorrect or Incomplete Addresses
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please carefully review your shipping information before completing your purchase.
If an order is delayed, returned, or otherwise affected because of an incorrect or incomplete address provided by the customer, additional shipping or handling charges may apply.
If a package is returned because of an incorrect or incomplete address, any refund or reshipment will be handled in accordance with our applicable policies.
13. Lost, Stolen, or Damaged Packages
If your package appears to be lost, damaged, or marked as delivered but cannot be located, please contact us so we can assist with investigating the shipment.
If tracking shows that a package has been delivered, we recommend checking:
- Your delivery area
- Your mailbox or P.O. Box
- With household members
- With neighbors
- With the applicable carrier
If an order arrives visibly damaged, please retain the original packaging and contact us as soon as possible with your order number and photographs of the damage.
Moderne Boutique is not responsible for packages that are stolen after confirmed delivery.
14. Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country.
These charges may be collected by the destination country's customs authority or delivery carrier.
Unless otherwise stated at checkout, any applicable customs duties, import taxes, VAT, or similar charges are the responsibility of the customer.
Customs processing may also cause delivery delays that are outside our control.
15. Delivery Estimates
All delivery timeframes stated in this policy are estimated business-day delivery windows and are not guaranteed delivery dates.
Actual delivery times may vary based on:
- Shipping destination
- Fulfillment location
- Carrier operations
- Customs processing
- Weather
- Holidays
- Military postal routing
- Other circumstances outside our control
Business days generally exclude weekends and applicable holidays.
16. Changes to This Shipping Policy
Moderne Boutique may update this Shipping Policy from time to time to reflect changes to our shipping zones, rates, fulfillment partners, delivery estimates, or applicable requirements.
The most current version of this policy will be posted on this page.
17. Contact Us
If you have questions about shipping or your order, please submit our contact form through the Contact Us page.
When contacting us about an existing order, please include your order number so that we can assist you as efficiently as possible.
Thank you for shopping with Moderne Boutique.